✓ Collaborated with business partners to understand business problems, carry-out deep-dive analysis, discover patterns, present the findings, and receive feedback to apply and optimize models’ performance.
✓ Built a Chequing cross-sell propensity model using XGBoost and AI Platform on a highly imbalanced dataset to help target high propensity customers which led to a 0.75% increase in the campaigns response rate.
✓ Created a segmentation model using KMeans and Factor Analysis to group customers based on the customer journey which helped to better understand the customers’ needs and enabled a client-first approach.
✓ Implemented 2 end-to-end machine learning pipelines consist of data collection, pre-processing, feature engineering, model training, and prediction using Docker and Google Cloud Platform.

✓ Developed an automated large-scale data pipeline to Extract, Transform, and Load (ETL) data from Enterprise Data Warehouse to GIC pricing model using SAS, SQL, DB2, PySpark, Bash Script, and crontab.
✓ Monitored weekly data pipelines to machine learning models, resolved the incurred data issues in the ETL process, and generated 2 new data features that helped to optimize customer clustering models.
✓ Collected 7 years of GIC sales data and performed Exploratory Data Analysis (EDA) to gain insights into customers’ behavior on GIC laddering using Python, Pandas, Matplotlib, and Seaborn.

✓ Led a team of 4-5 software developers and helped them in different phases of software development cycle.
✓ Interacted with stakeholders to get a high-level understanding of requirements, analyze requirements, and ensure alignment of requirements, application specifications, and database architectural design.
✓ Designed and implemented scalable service-oriented software architecture for 8+ applications including Single-Sign-On, Work Order Automation, Inventory Management, etc. using C#, ASP.NET, MVC, SQL, and LINQ.
✓ Developed database entity models and coordinated data migration process to Extract-Transform-Load (ETL) data from 4 legacy systems databases to the afresh data models using SQL Server Integration Services (SSIS).
✓ Maintained the operation of 5+ legacy software applications written in VB6, added new functionalities followed by debug and test to ensure fulfillment of business needs, reliability, and efficiency of software.
✓ Originated dashboards and reports to provide high-value information to stakeholders using ASP.NET, C#, SQL, HighCharts, JSON, Stimulsoft Reports, and SQL Server Reporting Service (SSRS).

✓ Programmed back-end core functionalities of 4+ web-based office automation applications and reports using ASP.NET, C#, ADO.NET, and Crystal Reports.
✓ Designed 5 cross-browser compatible websites using ASP.NET, C#, HTML5, CSS3, and Javascript.
✓ Implemented 5 database models and entities including tables, views, stored procedures, and functions in MS SQL Server as well as writing SQL queries to aggregate data for reports using SSMS.
✓ Maintained and enhanced 9 websites’ user interfaces continuously in collaboration with 4 developers.
✓ Instructed 100+ end-users regularly on using applications that aided them in leveraging features efficiently.